{"id":9420,"date":"2025-03-28T15:14:00","date_gmt":"2025-03-28T15:14:00","guid":{"rendered":"http:\/\/shivaom-art.com\/?page_id=9420"},"modified":"2026-07-30T00:36:38","modified_gmt":"2026-07-30T00:36:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shivaom-art.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Disclaimer<\/p>\n<p>This store is integrated with the Western Bid\u2122 e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store.<br \/>\nTherefore, you will see \u201cWESTERN BID\u201d listed as the payee on your PayPal account and credit card statement.<\/p>\n<p>Return &amp; Refund Policy<br \/>\nWe accept returns and exchanges within 30 days of delivery.<br \/>\nTo be eligible for a return, the item must be unused, unwashed, and in its original condition and packaging.<br \/>\nItems that are damaged, altered, or show signs of use may be subject to a partial refund or refused.<br \/>\nBuyers are responsible for return shipping costs.<br \/>\nIf the item is not returned in its original condition, the buyer is responsible for any loss in value.<br \/>\nNon-returnable items<br \/>\nThe following items are not eligible for returns or refunds:<br \/>\nCustom-made or personalised designs<br \/>\nMade-to-order items printed specifically for the customer<br \/>\nDigital downloads<br \/>\nSale\/clearance items<br \/>\nExchanges<br \/>\nIf you need to exchange an item (wrong size, colour, design), contact us first at:<br \/>\nshiva3.artist@gmail.com<br \/>\nWe will assist with return instructions and create a new order if needed.<br \/>\nDamaged or Defective Items<br \/>\nIf your item arrived damaged, please contact us within 3 days after delivery with photos\/videos of the issue.<br \/>\nWe will replace the product or offer a refund depending on the situation.<br \/>\nOrder Cancellation<br \/>\nOrders can be cancelled within 12 hours of purchase, unless production has already begun.<br \/>\nCustom orders cannot be cancelled after print work starts.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Disclaimer This store is integrated with the Western Bid\u2122 e-commerce platform, and Western Bid, Inc. is the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9420","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/comments?post=9420"}],"version-history":[{"count":6,"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9420\/revisions"}],"predecessor-version":[{"id":17619,"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9420\/revisions\/17619"}],"wp:attachment":[{"href":"https:\/\/shivaom-art.com\/index.php\/wp-json\/wp\/v2\/media?parent=9420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}